Our exceptional customer service comes from our ongoing commitment to open communication. We believe that we can never communicate too much. Our consistent professional service and genuine care for our clients is the key to our success. Below are some of the things we do to ensure a good communication is established between us and our client.
Our success comes from our quality of services and a set of principles we follow closely, namely:
- In-house cleaning systems, ensuring consistent delivery of services.
- We deal directly with the owner or property manager, ensuring time efficiency in the provision of our services.
- We conduct weekly inspections in addition to our standard inspections by our supervisor to ensure quality assurance.
- We are keen to develop a long term working relationship.
- Our cleaners are blue card checked and are always dressed in uniforms.
- We provide OH&S training to all cleaners including on-site induction.
We initially started as a small company that only serviced the cleaning of two small shopping complexes. Our consistent delivery of professional commercial cleaning services, coupled with our personalised attention to detail have made us unique and gained us recognition.
This commitment to customer satisfaction has been the foundation for our continuing success. To date we have built a strong client base which spreads all across the Greater Brisbane City. The types of properties that we service range from small commercial offices to medium size shopping complexes.